📞 Call us: 049 411 0255 , 0917 116 5937 | 📧 Email: customer.support@dubeon.com
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Frequently Asked Questions
About BRILUMD
Products & Performance
What is BRILUMD?
BRILUMD, which stands for Brilliance and Luminance by Dubeon, is a lighting solutions brand providing high-performance, energy-efficient, and sustainable LED lighting products. Our focus is on commercial, industrial, and public spaces where innovation, reliability, and long-term value are key.
Where is BRILUMD located?
BRILUMD is proudly distributed by Dubeon Corporation, located in Sta. Rosa, Laguna, Philippines. You can contact us at 049 411 0255 for more specific details about our offices
and authorized distributors.
What makes BRILUMD different from other LED brands?
We stand out for our focus on quality, durability, and affordability. By using advanced LED chipsets, robust materials, and strict quality control, we ensure long-lasting performance. We don’t just sell products—we provide reliable partnerships backed by strong after-sales support.
What industries does BRILUMD serve?
We serve a wide range of industries, including warehousing, manufacturing, commercial offices, retail, hospitality, education, healthcare, and municipal and public spaces.
What types of LED lighting products do you offer?
Our extensive portfolio includes High Bay Lights, Flood Lights, Street Lights, Panel Lights, Solar LED Lights, and T8 LED Tube Lights. We are continuously expanding our product range to meet evolving lighting needs.
Are BRILUMD lights energy-efficient?
Yes. Our products use high-efficiency LED technology that can reduce power consumption by up to 75% compared to traditional lighting.
What is the average lifespan of BRILUMD LED products?
Most BRILUMD LED lights have an average lifespan of 50,000 hours or more, depending on usage and environmental conditions.
Are BRILUMD LED lights certified or tested?
Yes. Our products are tested to meet or exceed international standards and carry certifications
such as CE and RoHS. We also provide IP ratings where applicable for dust and moisture protection.
How do I know which BRILUMD product is right for my space?
Choosing the right product depends on several factors: ceiling height, application (indoor/outdoor), required brightness, and mounting needs. We offer free consultations to help you make the best choice.
Can I use BRILUMD lights with my existing fixtures?
Many of our products, like the T8 LED tubes, are designed as direct retrofits for existing fixtures. For high-voltage or complex systems, we can provide guidance on compatibility or recommend a complete fixture and installation package
Are BRILUMD products environmentally friendly?
Yes. In addition to being highly energy-efficient and durable, our LED products are mercury-free and often include recyclable materials. We also offer solar-powered options for off-grid applications.
Ordering & Support
Do your products come with a warranty?
Yes. All BRILUMD products are backed by reliable warranties, typically ranging from 2 to 5 years, depending on the product usage and environmental conditions.
Can BRILUMD assist with lighting design or layout planning?
Yes. We offer free consultations for businesses, contractors, and facility owners to ensure optimal layout and performance for projects of any size.
Where can I buy BRILUMD products?
You can purchase our products by contacting us directly via our website. We provide support for bulk orders and custom quotes.
Can I place a bulk order for BRILUMD products?
Yes. We specialize in providing comprehensive lighting solutions for large-scale projects and
offer special pricing for bulk orders. Please contact our sales team directly to discuss your project requirements.
What is the typical lead time for an order?
Lead times can vary depending on product availability and order size. Please consult with our sales or support team for the most accurate and up-to-date delivery estimates for your specific order.
How do I contact BRILUMD for support or inquiries?
You can reach our team via our website’s contact form, email, or phone 049 411 0255. Our
expert team is ready to assist with product questions, technical support, warranty claims, and
project consultations.
Installation & Technical
Do I need a professional to install BRILUMD lighting products?
While some products are straightforward, we recommend professional installation for all large-scale commercial and industrial projects to ensure safety, compliance, and optimal
performance.
